GMAT® Score Reports  

Contact Customer Service

For these issues... Contact

For Score Report Users

  • Username/password issues
  • Changes to access permissions (such as which school/program data you can access and whether you can view test-taker photos)

 

Account Recovery Tool or Your School Site Administrator

If you don’t know who your School Site Administrator is, please e-mail the GMAT® School Associate Manager at gmatprogram@gmac.com. You may also call 1-866-706-0403 or 1-703-668-9603.

For School Site Admins

  • Changes to institution, school, or program information (including addition/removal of programs and ability to view test-taker essays)
  • Issues related to activating/deactivating a website user account
  • Questions about the Terms of Use Agreement
  • Ideas for site enhancements

 

GMAT® School Associate Manager at gmatprogram@gmac.com.

You may also call 1-866-706-0403 or 1-703-668-9603.

For Technical Issues

  • Problems accessing, searching for, or displaying score reports or photographs
  • Problems downloading score reports (PDF files or data files)
  • Technical issues, such as problems related to specific pages of the site
  • Issues related to modifying your School Site Administrator profile

 

Contact the Pearson VUE Technical Response Team at pearsonhelp.com.

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